Support
Where is my data?
On your phone. MimiSkin does not create an account or upload your routines. Deleting the app deletes that local data unless you have backed it up yourself.
I can’t start a log
Open your Morning or Evening routine, add steps, then set a schedule. You need a schedule before a logging session can start.
Reminders aren’t firing
Check that notifications are allowed for MimiSkin in your device settings, then confirm the reminder toggles and times in the app’s Settings tab.
How do I add a product that isn’t in the list?
When you add a step, search first. If it isn’t there, create a custom product with a name, type, and an optional photo.
How do I contact you?
Use the feedback form. It is the same form the app opens from Settings. Please include what you expected to happen and what you saw instead.